Privacy Policy

Introduction

Top Dog Garage Doors ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.topdoggaragedoorsga.com or contact us to schedule garage door services in the Metro Atlanta area.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site. If you have questions or concerns, contact us at:

Top Dog Garage Doors
Phone: 404-594-5444
Email: info@topdoggaragedoorsga.com
Service Area: Metro Atlanta, Georgia

Information We Collect

We may collect the following types of information when you interact with our website or contact us for services:

Personal Information You Provide:

When you fill out our contact form, submit a booking request through our online scheduling system, or contact us directly, we may collect your name, phone number, email address, service address, and details about the garage door service you are requesting.

Information Collected Automatically:

When you visit our website, certain information may be collected automatically, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through standard web server logs and analytics tools.

Booking Information:

When you schedule an appointment through our online booking system powered by Jobber, your booking information is collected and processed by Jobber. Please refer to Jobber's Privacy Policy for information on how they handle your data.

How We Use Your Information

We use the information we collect for the following purposes:

To provide and manage our services — including scheduling appointments, dispatching technicians, sending appointment confirmations and reminders, and completing garage door repair and installation services at your property.

To communicate with you — including responding to inquiries submitted through our contact form, providing service updates, and following up after completed jobs.

To improve our website and services — by analyzing how visitors use our site so we can make it more useful and user friendly.

To send service-related emails — such as appointment confirmations, receipts, and follow-up messages. We do not send unsolicited marketing emails without your consent.

To comply with legal obligations — including maintaining records as required by applicable law.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers: We use Jobber as our scheduling and business management platform. Your booking and contact information is shared with Jobber solely for the purpose of managing appointments. Jobber is bound by its own privacy policy and data protection practices.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests such as a subpoena or court order.

Business Protection: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the safety of any person.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our site.

We may use the following types of cookies:

Essential Cookies: Required for the website to function properly, such as remembering your preferences during a session.

Analytics Cookies: Used to collect anonymous information about how visitors use our site, such as which pages are visited most often. We may use Google Analytics for this purpose.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our website may not function properly if cookies are disabled.

Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will delete or anonymize it in a secure manner.

Data Security

We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us immediately at info@topdoggaragedoorsga.com.

Third Party Websites

Our website may contain links to third party websites including our booking platform powered by Jobber. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third party sites you visit. This Privacy Policy applies solely to information collected by Top Dog Garage Doors through our website and direct communications.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at info@topdoggaragedoorsga.com and we will take steps to delete that information promptly.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you. The right to request correction of inaccurate information. The right to request deletion of your personal information. The right to opt out of any marketing communications.

To exercise any of these rights, please contact us at info@topdoggaragedoorsga.com or call us at 404-594-5444. We will respond to your request within a reasonable timeframe.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

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